Swiggy restarts Genie in subways, long-distance deliveries still unavailable

Food delivery company Swiggy has resumed its Genie pick-up and drop-off service in Bengaluru, Hyderabad and Mumbai, but only for short distance deliveries from 7 a.m. to 8 p.m.

A week ago, ET announced that Genie had been shut down in major cities due to a shortage of riders. The company cited the growing demand for food delivery services thanks to the ongoing IPL and the festive season as reasons for its decision. “Swiggy Genie is temporarily unavailable in 3 of 68 cities [it operates in]. The cricket and festive season has led to increased demand to meet the needs of the Food Market and Instamart, forcing us to prioritize these deliveries accordingly. We hope to resume Swiggy Genie in affected cities soon,” a Swiggy spokesperson said last week.

Quick commerce players like Zepto and Instamart have faced a shortage of riders as construction workers, struggling with high fuel prices and no wage increases, have turned to e-commerce deliveries and taxis by bike.

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